Grab Ops Desk

Sign in

Use the username and password provided by Flo.

Initial owner setup

Only use this once, before staff access is enabled.

Grab Ops DeskUnified operations
Shared & saved

Dispatch

Truck schedule

Accounts

Invoices

0

Customer record

Customer

Order history

Customer record

Selected job activity

New enquiry

Import an email

Paste a notification email or load an .eml/.txt file. The customer record is saved to the shared dashboard.

Customer record

Qualify enquiry

Customer & location
Loads, aggregates & prices

Availability

Current truck schedule

View availability while entering the enquiry.

Schedule job

Book selected enquiry

Truck(s) assigned
Select more than one truck when a job needs multiple collections.

Availability

Choose a free time

Click a slot to set the day and start time.

Flo controls

Team & fleet

Add trucks with their registration and calendar colour. Add office workers or drivers as the team grows.

Trucks

Team

Fleet

Edit truck

Accounts

Prepare invoice

Edit every charge before sending. Cash jobs stay outside Xero.

Invoice lines
Net £0.00VAT £0.00Total £0.00

History

Activity history

Admin controls

Users

Admin controls

Xero connection

Checking connection…

Automated checks

Quote QA audit

Read-only results. These checks never send customer or provider messages.

Recent runs